Vendor Hub / Pay by Credit Card
For City Wide Vendors

Your card is charged only when you approve an order.

Put a card on file for supply and equipment purchases from City Wide Facility Solutions. This is not a recurring payment, and filling it out does not authorize a charge on its own. Nothing is charged until you place an order and approve the total.

1

You Order

Build your order in the City Wide Vendor Shop and submit it.

2

We Confirm

We send back the items, the exact total, and the card processing fee.

3

You Approve

You approve that total in writing. Nothing moves until you do.

4

We Charge

We run your card for that amount only, then release the order.

What this authorization does, and what it does not do

It keeps your card on file for supply and equipment orders you place with City Wide Facility Solutions. It does not authorize recurring or automatic charges, service fees, pay deductions, or any charge you have not approved. You can cancel it in writing at any time.

Card Authorization Form

Start with your contact details. You will then complete the authorization, enter your card, and sign. It takes about two minutes. You get a signed copy by email as soon as you finish.

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Card Processing Fee

Card payments carry a processing fee charged by our payment processor. City Wide retains none of it and has no control over the rate. The fee is passed through at cost, varies by card type, and is shown to you with your order total before you approve it.

How Your Card Information Is Handled

The details you enter are submitted over an encrypted connection and are retained with your completed authorization in City Wide's document system. Access is limited to the staff who process vendor orders. Never send card details by email or text message. If you would rather give your card by phone, call the office and we will take it that way instead.

Terms

  • This authorization stays in effect until you cancel it in writing.
  • Tell City Wide in writing about any change to your card, including expiration, replacement, or cancellation, at least 15 days before your next order.
  • If a charge is declined, City Wide may attempt it again within 30 days. Your order is held until payment clears.
  • This card is used for supply and equipment orders only. Service billing and pay deductions are handled separately.
  • Contact City Wide first to resolve a billing question before you open a dispute with your card issuer.

Cancellation & Error Resolution

To cancel, send written notice to City Wide Facility Solutions. Cancellation takes effect once we receive and confirm it. If you believe an error has occurred with a charge, contact City Wide first to request a correction. You may also have dispute rights through your card issuer, set by your cardholder agreement and the card network rules. Federal consumer billing error protections may not apply to cards issued for business purposes.

Prefer pay deduction instead? You do not need this form. Leave the payment method set to pay deduction at checkout and your order is settled the usual way. Questions about an order or a charge? Reply to your order confirmation email, or call the City Wide office at (702) 483-1874 before you dispute a charge with your card issuer.