City Wide Facility Solutions is a facility management company. We hold the service contracts for commercial buildings across Las Vegas and Northern Nevada and coordinate the work through local, independent vendors. If you run a crew that does janitorial, floor care, landscaping, windows, or the trades, this page is who we are and what working with us looks like.
We do something different. Every building we serve has a signed service agreement with City Wide and a City Wide Facility Solutions Manager who owns that relationship for years. We do not run crews. We coordinate the work through vendors like you.
We sell and manage commercial facility services, more than 20 of them, for office buildings, medical, schools, warehouses, and industrial sites in Las Vegas and Northern Nevada. The client signs with us. We handle the sales, the contract, the scope, the inspections, and the billing.
Each property gets a Facility Solutions Manager who walks the building, writes a scope that makes sense, sets the price, and stays on the account. A night manager checks janitorial work after hours. When the client needs something, they call us, not you.
You are the expert in your trade. You do the work under your own business name, with your own people and equipment. We facilitate the contract, manage the client, and make sure you are paid on time. You invoice City Wide, never the client.
The fastest way to know if this fits your crew is 30 minutes at our office in Las Vegas or Reno. No paperwork needed to come by. Book a time in Step 2.
Every vendor works under their own company name and wears the City Wide Independent Contractor logo in the building.
Most vendors have. The property manager is slow, the company above you is waiting on the owner, and your payroll does not wait on anyone. That is the part of commercial work that wears people out.
Here is how it works with us. You are paid on the 10th of the month for the previous month's service. Two conditions, both in your control. The work was done, and your invoice reached us by the 28th. That is it.
Your pay does not depend on whether the property owner has paid us. When a client pays late, that is our problem to handle, not yours. Our vendors bring this up more than anything else when they tell other crews about us.
Corporate accounting closes the books on the 28th. An invoice received after the 28th, unless already in the system for payment, moves to the next month. Full schedule is in the Invoicing Guidelines you receive with your packet.
Vendors who have been with us for years tell us the same five things.
A City Wide manager writes every scope and walks every building before it is awarded. If the scope and the pay do not line up, we fix the scope or the pay. Nobody wins when a crew is set up to fail.
You have one Facility Solutions Manager and one night manager, and you know how to reach both. Client requests, scope changes, and problems come to you through people who know the building, not through a ticket queue.
New buildings and one-time projects post to the Open Opportunities board as they open. Your manager is also in your buildings regularly, looking for services the client needs and does not have yet. That is more work for you without another sales call.
You get connected to the other trades we work with, to training, and to the people who can help you take on bigger buildings and add services. Growing your business is good for ours.
Crew guides on workloading, equipment, color coding, medical and clean room work, a supply shop with vendor pricing, and help adding services you do not offer yet. We want you to be able to say yes to more.
Public reviews on our Google Business page, quoted as written.
We have been working with Citywide now for more than two years, TJ and Robert been very helpful they are really professional, Nick Ennis the night manager is been really helpful we appreciated him helping out. Professional and reliable company to work with.
I've had the pleasure of working with City Wide Facility Solutions. Their team is excellent and professional at what they do. They are easy to work with and pay on time. We will definitely continue to do work together.
Read all of our Google reviews: Las Vegas · Northern Nevada
A lot of vendors assume a network like this charges a fee to get in. Some do. We do not.
There is no fee to join. Nobody at City Wide will ask you for money to get on file or to be considered for work. Getting on file is paperwork and compliance, nothing more.
What you do need is what any commercial contractor already carries to do the job. A business bank account in your company name. General liability insurance that names City Wide. Workers' compensation if you have employees. For janitorial crews, a background check on each person who will be inside a client building. If your services are regulated, any applicable licenses need to be in place. Those are the costs of running your business. None of them are paid to us.
The vendor packet also spells out how a missed service is handled and what you are agreeing to. Read it before you sign. We would rather you know now than be surprised later.
Finish the paperwork below. It takes most vendors a few days, mostly waiting on the insurance agent.
Opportunities post to the board and your manager calls when a building fits your crew. You say yes or no. No obligation to take anything.
You and the Facility Solutions Manager walk it together. You see the scope, the schedule, and the monthly pay before you commit.
An Exhibit A puts the building, the scope, and the pay in writing. You start, you invoice City Wide monthly by the 28th, and you are paid on the 10th.
Four documents put your crew on file, five if you do janitorial. Work top to bottom, or jump to where you left off. Mark each step done and this page remembers your progress on this device.
Fill out the vendor evaluation once and pick every service your crew offers: janitorial, floor care, landscaping, the trades, restoration, and more. When work opens that matches what you do, you hear from us first. It takes about five minutes.
A relaxed half hour to get to know each other. We explain how City Wide works, the types of properties we manage, and the kinds of opportunities that become available, and we answer any questions you have about working with us.
Meet the team at 3215 W Charleston Blvd, Las Vegas, NV 89102. Questions? Call operations at (702) 483-1874.
Pick a time Northern NevadaMeet the team at 1000 Bible Way, Suite 2, Reno, NV 89502. Questions? Call operations at (775) 453-4718.
Pick a timePick your region, then open the packet that matches your crew. You sign online right here on this page, and the packet submits itself the moment you finish. Your region panel also holds the two downloads you hand off: the insurance request and the waiver.
Pick your region above to see your packet and downloads.
It covers everything, so crews that do janitorial plus other services fill out one packet, not two. The difference: janitorial crews hold keys and often work in buildings alone, so their packet adds agreements on building security, key and access responsibility, and how janitorial work runs. The packet walks you through each one.
Janitorial or commercial cleaning, including crews that also offer other services. Includes the key, access, and building security agreements.
Sign the janitorial packet here Las VegasLandscaping, handyman, HVAC, plumbing, electrical, windows, power washing, and the other trades, with no janitorial work at all.
Sign the other services packet hereSigning happens on PandaDoc inside this box. Scroll inside the box to move through the packet. When you finish signing, the packet submits itself and you are done with this step.
Two documents to download. One goes to your insurance agent, one gets notarized. Both come back to us.
Hand this to your insurance agent. Page 1 shows exactly what your certificate must include and where to email it; page 2 shows what the finished certificate looks like. Your agent sends it to us directly. The certificate must name the exact City Wide entity shown on page 1, letter for letter.
Download the request PDFPrint it, fill in your business name, and sign page 2 in front of a notary. Easiest route: bring it unsigned to our office at 3215 W Charleston Blvd, Suite 130 and our business manager will notarize it for you at no cost. Wherever you sign, do not sign ahead of time: the notary must watch you sign.
Download the waiverIt covers everything, so crews that do janitorial plus other services fill out one packet, not two. The difference: janitorial crews hold keys and often work in buildings alone, so their packet adds agreements on building security, key and access responsibility, and how janitorial work runs. The packet walks you through each one.
Janitorial or commercial cleaning, including crews that also offer other services. Includes the key, access, and building security agreements.
Sign the janitorial packet here Northern NevadaLandscaping, handyman, HVAC, plumbing, electrical, windows, power washing, and the other trades, with no janitorial work at all.
Sign the other services packet hereSigning happens on PandaDoc inside this box. Scroll inside the box to move through the packet. When you finish signing, the packet submits itself and you are done with this step.
Two documents to download. One goes to your insurance agent, one gets notarized. Both come back to us.
Hand this to your insurance agent. Page 1 shows exactly what your certificate must include and where to email it; page 2 shows what the finished certificate looks like. Your agent sends it to us directly. The certificate must name the exact City Wide entity shown on page 1, letter for letter.
Download the request PDFPrint it, fill in your business name, and sign page 2 in front of a notary. Do not sign ahead of time: the notary must watch you sign. Your bank or credit union will usually notarize at no cost for account holders; shipping stores and mobile notaries work too. Bring photo ID.
Download the waiverYour packet includes an ACH authorization so we can pay you by direct deposit. We verify the account with one of the two documents below. Upload yours inside the packet, or email it to LVCompliance@gocitywide.com for Las Vegas or rncompliance@gocitywide.com for Northern Nevada if it is not ready when you sign.
A printed check from your business checking account with VOID written across the front. The business name printed on the check must match your ACH authorization letter for letter. Starter checks, counter checks, and deposit slips cannot be accepted.
No printed checks? Ask your bank for an account verification letter. Most banks produce one the same day at a branch or through online support. It must include everything on the checklist below.
A valid bank letter has all five:
The name on your check or bank letter, your ACH authorization, and your packet must all be the same business name, and it must be a business account. We pay your company, not you personally. A personal account or a name that does not match stops payment setup until it is fixed.
Janitorial crews hold keys and clean client buildings, often after hours, so a background check must be on file before your crew's first shift. It is the same process that gets you your City Wide name badge.
Nearly every onboarding delay is one of these five. Dodge them all and you are on file and eligible for work in days.
